• If you don’t know the answer – say so. 
  • If you are trying to be careful to balance personal privacy with the public good – admit it. 
  • If you sometimes are careful to manage information because you want to give people a chance to be in the best possible frame when they receive it, declare this. 

On the Other Hand

  • If someone says they don’t know the answer: this isn’t a character flaw. It simply means that they don’t know – yet. 
  • Remember that you wouldn’t want everyone knowing your private details. 
  • Trust that the people sharing information with you want you to succeed. Listen with empathy when they share. 

If you want to have a transparent conversation, you have to be honest when speaking and trusting when you are listening. Starting from this stance will keep us all from wading from piles of manure.